1. Overview
This Privacy Policy describes how StakerX Strategies AG, a Switzerland Aktiengesellschaft / joint stock company, collects, uses, discloses, and protects information when you visit the website, create or use an account, purchase access to StakerGPT, fund or interact with StakerGPT, use referral features, contact support, or otherwise interact with StakerX.
Depending on where you live and how you use StakerX, Swiss data-protection law, the EU or UK GDPR, the California Consumer Privacy Act, and other privacy laws may provide specific rights. We honor applicable rights where they apply.
2. Information we collect
| Category | Examples |
|---|---|
| Account and contact information | Name, email address, username, account identifiers, support messages, preferences, and communication history. |
| Wallet, payment, and transaction information | Public wallet addresses, transaction hashes, funding records, purchase records, payment status, withdrawal requests, network metadata, and related account activity. |
| Product and referral activity | StakerGPT access status, feature usage, referral codes, referred-account relationships, reward eligibility data, promotional activity, and anti-abuse review signals. |
| Device, technical, and usage information | IP address, browser type, operating system, device identifiers, approximate location, pages viewed, clicks, session events, cookies, analytics data, and device fingerprinting signals. |
| Compliance and risk information | Information used for sanctions screening, fraud prevention, eligibility checks, dispute handling, law-enforcement requests, tax support, or other legal and compliance obligations. |
3. Sources of information
We collect information directly from you, automatically from your device and usage of the website, from connected wallets and public blockchains, from payment or infrastructure providers, from referral activity, from analytics and security tools, and from compliance, fraud-prevention, or support vendors.
Public blockchain information may remain publicly visible and is not controlled by StakerX.
4. How we use information
- Provide, operate, personalize, maintain, and improve the website, accounts, StakerGPT access, funding interfaces, support, and communications.
- Process purchases, account activity, wallet interactions, support requests, service notices, security notices, and product updates.
- Operate Referral Rewards, verify eligibility, detect self-referrals, prevent referral abuse, investigate suspicious activity, and enforce program rules.
- Protect StakerX, users, third parties, and the public from fraud, misuse, cyber threats, sanctions risk, legal violations, and platform abuse.
- Comply with legal obligations, regulatory requests, tax support obligations, dispute processes, law-enforcement requests, and internal compliance controls.
- Analyze product performance, website traffic, content engagement, conversion funnels, and aggregate usage trends.
5. Legal bases where applicable
Where a legal basis is required, we may process information to perform a contract with you, comply with legal obligations, pursue legitimate interests such as security, fraud prevention, product improvement, referral abuse prevention, and business operations, protect vital interests, or based on consent where required.
6. Cookies, analytics, and device fingerprinting
We may use cookies, pixels, local storage, analytics tools, logs, and similar technologies to remember preferences, operate sessions, improve the website, measure performance, protect accounts, and detect abuse.
For referral and fraud-prevention purposes, we may use device fingerprinting, IP logs, browser signals, wallet-link analysis, account-link analysis, payment patterns, transaction behavior, and similar indicators to identify self-referrals, duplicate accounts, coordinated abuse, or suspicious activity.
7. How we share information
We may share information with service providers, infrastructure vendors, payment processors, wallet or blockchain service providers, analytics providers, communications providers, compliance and fraud-prevention vendors, legal and professional advisors, affiliates, business transaction counterparties, regulators, courts, law-enforcement authorities, or other parties where required or permitted by law.
We may also share information at your direction, with your consent, or as necessary to protect rights, safety, security, product integrity, or legal compliance.
8. International transfers
StakerX is a Switzerland-based company and may process or store information in Switzerland, the European Economic Area, the United States, or other jurisdictions where we or our service providers operate. These jurisdictions may have data-protection rules that differ from those in your location.
Where required, we use appropriate safeguards such as contractual protections, transfer mechanisms, vendor diligence, and access controls.
9. Data retention
We retain information for as long as needed to provide services, operate StakerGPT access, administer accounts, resolve disputes, prevent fraud, preserve referral and transaction records, comply with legal obligations, enforce agreements, maintain security, and support legitimate business purposes.
Retention periods may vary based on the type of information, legal requirements, account status, public blockchain records, fraud-prevention needs, and dispute or investigation history.
10. Security
We use administrative, technical, and organizational safeguards designed to protect information. No online service, blockchain network, wallet, database, transmission method, or security control is completely secure.
You are responsible for protecting your account credentials, devices, email account, wallet keys, seed phrases, and authentication methods.
11. Your privacy rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, portability of, restriction of, or objection to certain processing of your personal information. You may also have rights to withdraw consent, opt out of certain processing, or lodge a complaint with a data-protection authority.
We may need to verify your identity and account relationship before responding. Some information may be retained where permitted or required for legal, compliance, security, tax, accounting, fraud-prevention, or dispute-resolution purposes.
12. Children
StakerX is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided information to us, contact us so we can review the request.
13. Changes and contact
We may update this Privacy Policy from time to time. The updated date above indicates when the current version was posted.
Privacy questions or requests may be sent to support@stakerx.ai. Please include enough information for us to identify your account or request.